- Description
- Specifications
- Have a Question About This Item
- Shipping Policy
- Exchange, Returns, and Refunds Policy
HI ROOM GUARD KIT (2 DOORS) Satin Chrome
Estimated Warehouse Dispatch: 11 Days
Non-Returnable Item
The Room Guard Locking System is based on state of the art Hi-O technology platform developed by ASSA ABLOY.Bringing a new dimension to electronic locking systems as we know them today, the Hi-O platform has enabled this unique product offering that is designed for ease of use and simplified installation.
The system provides electronic lock control of multiple doors for any room requiring privacy by the occupants. The most common applications are shared bathrooms in hospitals and conference rooms with dual entries. The intelligence is embedded in the locking devices themselves, resulting in a plug and play system without the need for a door controller to lock and unlock the door; therefore extremely easy to install and cost effective.
Features One touch privacy
All components supplied in one neat kit
Plug and Play connectivity
No requirement for external door controller or EAC system
Fast, accurate and cost effective installation
Applications Shared bathrooms
Conference rooms
Laboratories
Function
Locking the door Enter either door and close door
Activate internal turn knob
Both doors automatically lock - outside
External handles indicate red (locked)
To unlock/exit Activate internal lever on either door
Both doors automatically unlock
External handles indicate green (unlocked)
Note: In the event of an emergency, the doors may be unlocked externally via emergency override switches if fitted.
Standards and Compliance
Successfully fire rated up to 4hrs on fire door
Hour assemblies in accordance with AS1905.1.2007
ID: 17198
NA
- Shipping Information
1.1 Shipping Times
We strive to process and ship orders promptly. Here are our estimated shipping times:
Domestic Orders (within Australia): Typically 2–5 business days.
1.2 Shipping Methods
We use reliable carriers for shipping, including Australia Post, DHL, and FedEx. You’ll receive a tracking number once your order ships.
1.3 Shipping Costs
Shipping costs are calculated during checkout based on the delivery address and order weight.
- Delivery
2.1 Delivery Address
Please ensure that your shipping address is accurate during checkout. We cannot be responsible for delays or misdeliveries due to incorrect addresses.
2.2 Delivery Confirmation
Upon delivery, please inspect your package for any damage. If you notice any issues, contact our customer support within 48 hours.
- Returns and Refunds
3.1 Returns Policy
We do not accept returns for used smart locks. To be eligible for a return, the product must be in its original, unopened packaging.
3.2 Defective or Damaged Items
If you receive a defective or damaged smart lock, please contact us within 7 days of delivery. We’ll arrange for a replacement or refund.
3.3 Return Process
To initiate a return:
Contact our customer support team.
Provide your order number and details.
Follow their instructions for returning the product.
- Contact Us
If you have any questions about our shipping, delivery, or returns policy, feel free to reach out to our friendly customer support team. We’re here to assist you!
Please choose carefully before you buy.
For faulty products, Terry's Locksmiths offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.