- Description
- Specifications
- Have a Question About This Item
- Shipping Policy
- Exchange, Returns, and Refunds Policy
WARNING
Please read before purchasing
Mishandling torsion springs, extension springs, tilt door fittings, tilt door hardware, tilt door springs, and associated door hardware can lead to severe injury or even death. It is strongly advised to seek professional installation.
DO NOT attempt to install these springs or hardware unless you possess the appropriate tools, a reasonable level of mechanical expertise, ample experience, and sufficient upper body strength. Familiarize yourself with all instructions before commencing any work.
In the case of doors equipped with two or more springs, it is imperative to replace all springs. DO NOT mix an old spring with a new one.
Extension and tilt springs, torsion springs, in conjunction with their accompanying hardware, are constantly under intense tension. All tension must be carefully released from the springs before any work is undertaken.
Looking for a replacement spring?
All garage door springs eventually wear out due to metal fatigue, making it crucial to select the right replacement. Choosing incorrectly can result in the failure of your motor and other components.
How to determine the correct spring?
We utilise specialised software and spring calculation charts to assist you in selecting the appropriate unit based on your garage door's dimensions, including width, height, and weight. Simply bring in measurements, possibly along with a photo of your garage door, measurements of the spring, or the broken one, and you can acquire the precise spring you need.
In order to identify the correct spring, we primarily need to establish the wire gauge and length required.
Common sizes for sectional door springs:
- 5.6mm x 650mm
- 6mm x 760mm
- 6.3mm x 760mm
- 6.3mm x 970mm
Additionally, we'll need to know whether you require a left-hand or right-hand spring (as viewed from inside the garage looking out), or a pair.
We strongly advise replacing both springs, as they tend to wear out around the same time. In most cases, they share the same age, workload, and level of metal fatigue. So, even if only one is broken from a pair, it's likely the other is nearing its breaking point as well.
ID: 12637
NA
Products are delivered Australia wide using Australia Post (Registered Post). Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.
View Store PoliciesPlease choose carefully before you buy.
For faulty products, Remote Pro offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.