- Description
- Specifications
- Have a Question About This Item
- Shipping Policy
- Exchange, Returns, and Refunds Policy
Ultraloq Latch 5: WiFi, Fingerprint, and Code Smart Lock
Included Items:
- Ultraloq Latch 5 Fingerprint Smart Lock
- Manuals
- Mounting Hardware
- Handles, Latch & Strike Plate
- 3x Backup Keys
- 4x AA Batteries
- Extra Security Kit
- Drill Template
Key Features:
-
360° Live Fingerprint ID: Fast and secure fingerprint recognition. -
WiFi & Bluetooth Connectivity: Built-in for remote access and control. -
Smartphone Control: Unlock via the app on iOS or Android. -
Apple Watch Unlock: Unlock using your Apple Watch. -
Share Temporary Access: Easily share eKeys and temporary codes with guests. -
Knock To Open (iOS only): Knock on your phone to unlock the door. -
Magic Shake (Android only): Shake your phone to unlock the door. -
Hidden Backup Key: A physical key is available for backup. -
Battery-powered: Lasts up to one year on 4 AA batteries. -
Anti-peep Numeric Touchscreen: Add random digits to protect your passcode. -
Auto-lock Timer: Set a custom time to automatically lock for added security. -
Commercial Grade Security: Solid zinc alloy body for enhanced durability. -
Dual Data Encryption: Secure 128-bit AES encryption with dynamic key protection. -
Interchangeable Handle Orientation: Adjust to fit left or right-handed doors. -
Australian Standard Latch: Retrofitted to replace standard knob locks.
Three Locking Modes:
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Auto Relock: Automatically locks after unlocking. -
Privacy Lockout: Restrict access to others. -
Free Passage: Keep the door unlocked for convenience.
Multiple Unlock Methods:
-
App, Fingerprint, Code, and Override Key provide versatile access options. -
Internal Handle: Always unlocked from inside for safety in emergencies.
U-Home App Features:
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Keyless Entry: Unlock via smartphone. -
User Management: Add and remove users easily. -
Log Records: View who entered and when. -
eKey Sharing: Grant timed access for guests. -
Remote Access: Control the lock from anywhere. -
Alerts & Notifications: Receive alerts for unlocking and unauthorized attempts.
Ultraloq Air & Smart Home Integration:
-
Ultraloq Air: Manage multiple locks and users through a web-based platform. -
Smart Home Integration: Works with Amazon Alexa, Google Assistant, IFTTT, and SmartThings for seamless home automation.*
*Wi-Fi and internet required for remote control and smart home features.
Specifications:
-
Type: Latch -
Material: Strong Zinc Alloy -
Finish Options: Satin Nickel, Black -
Weight: 2.5 KG / 5.5 Pounds -
Door Thickness: 35-45mm -
Storage Capacity: 50 users, 50 codes, 100 fingerprints (2 per user) -
Connectivity: Bluetooth and WiFi -
Battery: 4x AA batteries (up to one year lifespan)
Operating Conditions:
-
Exterior: -20°C to 65°C -
Interior: -10°C to 55°C
Installation:
-
Retrofit: DIY installation, no drilling required. -
New Door: Professional installation recommended.
Weather Resistance:
-
Exterior Lock Body: Weatherproof and dustproof, ideal for external and internal doors (not suitable for gates).
Dimensions:
-
Lock Dimensions: Front panel: 89 x 160 x 178mm | Back panel: 84 x 160 x 178mm -
Handle Protrusion: 45mm
The Ultraloq Latch 5 offers a perfect blend of advanced security features and convenience, ideal for homes and businesses alike.
ID: 14385
NA
- Shipping Information
1.1 Shipping Times
We strive to process and ship orders promptly. Here are our estimated shipping times:
Domestic Orders (within Australia): Typically 2–5 business days.
1.2 Shipping Methods
We use reliable carriers for shipping, including Australia Post, DHL, and FedEx. You’ll receive a tracking number once your order ships.
1.3 Shipping Costs
Shipping costs are calculated during checkout based on the delivery address and order weight.
- Delivery
2.1 Delivery Address
Please ensure that your shipping address is accurate during checkout. We cannot be responsible for delays or misdeliveries due to incorrect addresses.
2.2 Delivery Confirmation
Upon delivery, please inspect your package for any damage. If you notice any issues, contact our customer support within 48 hours.
- Returns and Refunds
3.1 Returns Policy
We do not accept returns for used smart locks. To be eligible for a return, the product must be in its original, unopened packaging.
3.2 Defective or Damaged Items
If you receive a defective or damaged smart lock, please contact us within 7 days of delivery. We’ll arrange for a replacement or refund.
3.3 Return Process
To initiate a return:
Contact our customer support team.
Provide your order number and details.
Follow their instructions for returning the product.
- Contact Us
If you have any questions about our shipping, delivery, or returns policy, feel free to reach out to our friendly customer support team. We’re here to assist you!
Please choose carefully before you buy.
For faulty products, Terry's Locksmiths offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.