- Description
- Specifications
- Documents
- Have a Question About This Item
- Shipping Policy
- Exchange, Returns, and Refunds Policy
Ultraloq UL1 BLE Fingerprint and Key Fob Lock (Black)
The Ultraloq UL1 BLE is an advanced digital lock designed to provide secure and convenient access to your home without the need for traditional keys. It offers multiple methods of entry, ensuring flexibility and ease of use.
Key Features:
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Fingerprint Recognition: Register fingerprints for quick and secure access by simply placing your finger on the scanner. -
Key Fob Remote Control: Use the included key fob for remote unlocking, providing convenient access without using a smartphone. -
Smartphone Control: Download the Ultraloq app on your smartphone to lock or unlock the door remotely via Bluetooth.
Battery Operation:
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Dual-Sided Battery Replacement: Easily replace batteries from both sides of the door, ensuring continuous operation even if one side's batteries run out.
Easy Installation:
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DIY Installation: Simple installation process without the need for professional help, wiring, or drilling.
Weather-Proof Design:
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Weather Resistance: Designed to withstand various weather conditions, ensuring durability and reliability in rain, snow, or other outdoor environments.
Lock Modes:
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Auto Lock: Automatically locks the door after it's closed for added security and convenience. -
Privacy Mode: Prevents external access, ensuring privacy indoors. -
Free Passage Mode: Keeps the door unlocked for continuous access.
Status Indicator:
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LED Status Light: Features a multi-color LED indicator on the lock, providing visual feedback on access permissions and attempted unauthorized access.
Security and Convenience:
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User-Friendly Interface: Intuitive operation with straightforward controls for managing access and lock settings. -
High-Quality Construction: Built with durable materials for long-term reliability and security.
Specifications:
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Connectivity: Bluetooth Low Energy (BLE) -
Power Source: Battery-operated (batteries included) -
Installation: Fits most standard doors without modifications -
Weather Resistance: Designed to withstand outdoor conditions -
Dimensions: Compact and ergonomic design
The Ultraloq UL1 BLE Fingerprint and Key Fob Lock (Black) combines advanced security features with user-friendly design, making it an ideal choice for enhancing home security and convenience.
Ultraloq UL1 Installation Guide and User Manual
ID: 14088
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- Shipping Information
1.1 Shipping Times
We strive to process and ship orders promptly. Here are our estimated shipping times:
Domestic Orders (within Australia): Typically 2–5 business days.
1.2 Shipping Methods
We use reliable carriers for shipping, including Australia Post, DHL, and FedEx. You’ll receive a tracking number once your order ships.
1.3 Shipping Costs
Shipping costs are calculated during checkout based on the delivery address and order weight.
- Delivery
2.1 Delivery Address
Please ensure that your shipping address is accurate during checkout. We cannot be responsible for delays or misdeliveries due to incorrect addresses.
2.2 Delivery Confirmation
Upon delivery, please inspect your package for any damage. If you notice any issues, contact our customer support within 48 hours.
- Returns and Refunds
3.1 Returns Policy
We do not accept returns for used smart locks. To be eligible for a return, the product must be in its original, unopened packaging.
3.2 Defective or Damaged Items
If you receive a defective or damaged smart lock, please contact us within 7 days of delivery. We’ll arrange for a replacement or refund.
3.3 Return Process
To initiate a return:
Contact our customer support team.
Provide your order number and details.
Follow their instructions for returning the product.
- Contact Us
If you have any questions about our shipping, delivery, or returns policy, feel free to reach out to our friendly customer support team. We’re here to assist you!
Please choose carefully before you buy.
For faulty products, Terry's Locksmiths offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.